How do I transfer my first bus to a new phone?
How do I transfer my tickets to a new phone?
- Log off from your mTicket account on your old phone (if possible).
- Download the app and login to your mTicket account on your new phone.
- Check the wallet Ticket Wallet screen. You should find a pink panel containing a button to start the transfer process.
How do I gift a ticket on first bus?
Step by Step
- Pick the ticket you want to gift from your mTicket wallet by selecting the. ‘share’ icon.
- Confirm you want to gift this ticket.
- Choose how you want to gift this ticket.
- Recipient will receive a notification.
How many times can you transfer a first bus ticket?
Yes! You can active multiple tickets at the same time, on the same device. This feature is available in the First Bus App version 4.5. 0 or above, so please make sure you have the latest version.
How do I refund my first bus ticket?
If you require a refund after the point of purchase, you will need to contact our customer services teams on: Phone: 0345 646 0707 between 9am-5pm Monday to Fridays.
Can you use first bus app without Internet?
You will require internet connection to use the app, as the app needs to communicate with our server to keep itself up to date when you’re out and about. Opening the app, accessing the ticket catalogue, and accessing account pages will all generate a connection attempt.
Can you pay by card on a first bus?
Secure contactless payments are now available on all of our buses. Paying with contactless is a simple and secure way to pay for tickets without cash. One tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change.
How do you use the first bus app?
The First Bus App is the smarter way to catch the bus. Simply download the First Bus App, and you’ll be able to buy and store tickets on your phone. You’ll never have to worry about losing your ticket or forgetting your change again. Just scan each mobile ticket when you hop on board, and you’re ready to go.
What age is a child on First buses?
We offer child tickets to under 16-year-olds everywhere we operate. And, depending on where you live, you may be able to get cheaper tickets if you’re under the age of 18 too, however prices will differ depending on the region, so be sure to check your local bus prices page.
How do I transfer my Arriva ticket to another phone?
Our Customer Services team are able to transfer your existing ticket to a new device for you. Please contact our Customer Services team via email, live chat, telephone, Facebook or Twitter.
Can you screenshot your bus ticket?
You should be able to if it’s just a barcode ticket, but I’ve had bus tickets with live timers on them. If it’s printable, a screenshot should be fine. I always have one for backup with even plane tickets. If it gives you an option to print, then you can screenshot the ticket and use it with no problem.
How much is a day travel card?
|Type||Day Anytime Price||Off-Peak Day Price|
|Adult Zones 1-2||£12.70||£12.70|
|Adult Zones 1-4||£12.70||£12.70|
|Adult Zones 1-6||£18.10||£12.60|
How much is a weekly travel card?
Weekly Travelcards: 2021 prices
|Weekly Travelcards 2021|
How many times can you use a return bus ticket?
A return ticket gives you two bus trips – one to go and one to come back again. You’ll need to keep your ticket to show the driver on your return trip. You can make your return trip at any time the same day. You’re not tied to specific times and don’t need to book in advance.
Can I get a refund on my bus ticket Arriva?
Arriva Bus Help Portal
If you need a refund for unused tickets or tickets with valid time or journeys left on them, then please contact us at customer services between 8am and 6pm Monday to Friday. … In addition, if you are unhappy with a service you may be entitled to a refund based upon our Conditions of Carriage.
Can I use a return ticket on a different bus?
Generally return tickets are accepted on other Arriva buses as long as it follows the same route.